Frequently asked questions
Quick answers about accounts, verification, employees, and platform access.
Who can register on VERIFID?
Businesses can register as vendors or merchants. Select the account type that matches how your organization uses the platform.
What happens after I submit a registration?
An administrator reviews the submitted business information and documents. You receive an email when the registration status changes.
Can I add employees to my account?
Yes. Approved account owners can create employees and configure role-based permissions for the available platform areas.
How do I reset my password?
Open the sign-in page for your account type, select Forgot Password, and follow the secure link sent to your email address.
Where can I find operational reports?
After signing in, open Reports from your dashboard menu. The available reports depend on your account type and permissions.
How can I contact support?
Use the Contact page to find the current support email and phone number or to send a support request.
Could not find your answer?
Our support contact details are always available on the Contact page.